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Grievance Redressal


Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 709 188 505
26.52%
2 Animal Husbandry 191 72 84
37.7%
3 Ayush department 252 133 96
52.78%
4 Backward Communities Department 146 83 58
56.85%
5 Coastal Shipping and Inland Navigation 32 23 8
71.88%
6 Consumer Affairs Department 69 45 24
65.22%
7 Co-operation Department 2427 2076 277
85.54%
8 Electronics and Information Technology Department 160 94 61
58.75%
9 Election Department 9 5 1
55.56%
10 Environment Department 195 64 130
32.82%
11 Finance Department 1670 703 215
42.1%
12 Fisheries 256 143 112
55.86%
13 Food and Civil Supplies Department 438 309 117
70.55%
14 Forest and Wild Life Department 396 283 113
71.46%
15 General Administration Department 463 208 33
44.92%
16 General Education Department 2445 1544 761
63.15%
17 Health and Family Welfare Department 1609 436 1048
27.1%
18 Higher Education Department 922 369 458
40.02%
19 Home Department 5918 4715 840
79.67%
20 Housing Department 44 31 7
70.45%
21 Information and Public Relations Department 155 64 11
41.29%
22 Industries and Commerce Department 653 260 338
39.82%
23 Labour and Skills Department 1560 1037 488
66.47%
24 Law Department 154 69 41
44.81%
25 Local Self Government Department 6786 3956 2700
58.3%
26 Non Resident Keralites Affairs Department 634 282 339
44.48%
27 Parliament Affairs Department 1 1 0
100%
28 Planning and Economic affairs Department 779 293 469
37.61%
29 Personnel and Administrative Reforms 1088 520 34
47.79%
30 Power Department 642 497 135
77.41%
31 Public Works Department 953 385 532
40.4%
32 Revenue Department 4380 1980 2378
45.21%
33 Scheduled Castes & Scheduled Tribes Development Department 349 158 188
45.27%
34 Science and Technology Department 82 15 61
18.29%
35 Social justice Department 507 117 345
23.08%
36 Sports and Youth Affairs 80 16 61
20%
37 Public Procurement Advisory Department 82 44 31
53.66%
38 Taxes Department (Commercial Taxes, Lotteries) 1429 759 647
53.11%
39 Tourism Department 166 44 110
26.51%
40 Transport Department 1485 973 449
65.52%
41 Vigilance Department 29 17 9
58.62%
42 Water Resources Department 838 465 351
55.49%
43 Devasvom 254 144 105
56.69%
44 Coir Development 16 4 12
25%
45 Cultural Affairs Department(Cultural Institutions) 183 31 139
16.94%
46 Registrations 141 80 61
56.74%
47 Excise 241 105 134
43.57%
48 Minority Welfare Department 29 14 13
48.28%
49 Port 115 19 96
16.52%
50 Commissions 1 1 0
100%
51 Chief Ministers Office 13831 11500 2331
83.15%
52 Minister Office 711 8 703
1.13%
53 Women and Child Development 361 218 117
60.39%
54 Rebuild Kerala Initiative 6 3 3
50%
55 PI, E&M Department 2 1 0
50%
56 Disaster Management Department 29 4 10
13.79%
57 Department of Senior Citizens 3 0 3
0%