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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6883 6753 124
98.11%
2 Animal Husbandry 1694 1645 26
97.11%
3 Ayush department 2036 1989 43
97.69%
4 Backward Communities Department 1825 1790 27
98.08%
5 Coastal Shipping and Inland Navigation 225 220 2
97.78%
6 Consumer Affairs Department 358 353 5
98.6%
7 Co-operation Department 29558 29402 147
99.47%
8 Electronics and Information Technology Department 2087 2029 52
97.22%
9 Election Department 31 28 0
90.32%
10 Environment Department 2383 2347 35
98.49%
11 Finance Department 7089 6996 38
98.69%
12 Fisheries 2389 2328 59
97.45%
13 Food and Civil Supplies Department 8154 8101 53
99.35%
14 Forest and Wild Life Department 4227 4143 82
98.01%
15 General Administration Department 5561 5497 32
98.85%
16 General Education Department 16440 16157 243
98.28%
17 Health and Family Welfare Department 15087 14753 251
97.79%
18 Higher Education Department 9386 9199 165
98.01%
19 Home Department 88152 87198 706
98.92%
20 Housing Department 694 690 0
99.42%
21 Information and Public Relations Department 1757 1728 17
98.35%
22 Industries and Commerce Department 7031 6886 140
97.94%
23 Labour and Skills Department 14743 14540 193
98.62%
24 Law Department 842 834 6
99.05%
25 Local Self Government Department 63747 62708 1014
98.37%
26 Non Resident Keralites Affairs Department 5031 5005 25
99.48%
27 Parliament Affairs Department 32 32 0
100%
28 Planning and Economic affairs Department 9316 8770 544
94.14%
29 Personnel and Administrative Reforms 8909 8827 5
99.08%
30 Power Department 5392 5328 61
98.81%
31 Public Works Department 8268 8043 220
97.28%
32 Revenue Department 62809 61590 1199
98.06%
33 Scheduled Castes & Scheduled Tribes Development Department 5779 5677 92
98.23%
34 Science and Technology Department 669 656 11
98.06%
35 Social justice Department 5388 5297 86
98.31%
36 Sports and Youth Affairs 1232 1197 33
97.16%
37 Stores Purchase 830 811 18
97.71%
38 Taxes Department (Commercial Taxes, Lotteries) 4184 4136 45
98.85%
39 Tourism Department 1239 1205 33
97.26%
40 Transport Department 10691 10530 157
98.49%
41 Vigilance Department 698 684 11
97.99%
42 Water Resources Department 8393 8287 104
98.74%
43 Devasvom 2015 1978 33
98.16%
44 Printing Department 101 101 0
100%
45 Coir Development 244 238 6
97.54%
46 Cultural Affairs Department(Cultural Institutions) 1732 1616 71
93.3%
47 Registrations 1155 1139 16
98.61%
48 Excise 2639 2596 41
98.37%
49 Minority Welfare Department 475 464 5
97.68%
50 Port 596 560 36
93.96%
51 Commissions 3 3 0
100%
52 Chief Ministers Office 209590 209153 429
99.79%
53 Minister Office 2480 2118 362
85.4%
54 Women and Child Development 2152 2109 40
98%
55 Rebuild Kerala Initiative 71 64 3
90.14%
56 PI, E&M Department 30 23 1
76.67%
57 Disaster Management Department 860 844 10
98.14%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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