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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6228 6146 79
98.68%
2 Animal Husbandry 1455 1444 11
99.24%
3 Ayush department 1842 1827 12
99.19%
4 Backward Communities Department 1588 1586 2
99.87%
5 Coastal Shipping and Inland Navigation 199 196 3
98.49%
6 Consumer Affairs Department 293 290 3
98.98%
7 Co-operation Department 24076 24017 59
99.75%
8 Electronics and Information Technology Department 1826 1810 15
99.12%
9 Election Department 27 27 0
100%
10 Environment Department 2153 2141 12
99.44%
11 Finance Department 6298 6266 27
99.49%
12 Fisheries 2071 2056 14
99.28%
13 Food and Civil Supplies Department 7489 7437 52
99.31%
14 Forest and Wild Life Department 3679 3643 35
99.02%
15 General Administration Department 5114 5111 2
99.94%
16 General Education Department 14576 14462 110
99.22%
17 Health and Family Welfare Department 13431 13294 123
98.98%
18 Higher Education Department 8440 8374 59
99.22%
19 Home Department 75730 75107 549
99.18%
20 Housing Department 655 647 7
98.78%
21 Information and Public Relations Department 1647 1631 4
99.03%
22 Industries and Commerce Department 6187 6148 37
99.37%
23 Labour and Skills Department 13433 13363 67
99.48%
24 Law Department 763 763 0
100%
25 Local Self Government Department 55437 54601 828
98.49%
26 Non Resident Keralites Affairs Department 4565 4559 5
99.87%
27 Parliament Affairs Department 24 24 0
100%
28 Planning and Economic affairs Department 8337 8254 80
99%
29 Personnel and Administrative Reforms 8524 8519 3
99.94%
30 Power Department 4622 4553 68
98.51%
31 Public Works Department 6870 6747 118
98.21%
32 Revenue Department 56621 55102 1507
97.32%
33 Scheduled Castes & Scheduled Tribes Development Department 5143 5080 62
98.78%
34 Science and Technology Department 619 612 6
98.87%
35 Social justice Department 5093 5080 12
99.74%
36 Sports and Youth Affairs 1128 1122 6
99.47%
37 Stores Purchase 747 742 3
99.33%
38 Taxes Department (Commercial Taxes, Lotteries) 3485 3472 13
99.63%
39 Tourism Department 1054 1044 8
99.05%
40 Transport Department 9514 9434 79
99.16%
41 Vigilance Department 611 605 5
99.02%
42 Water Resources Department 7126 7016 107
98.46%
43 Devasvom 1793 1773 20
98.88%
44 Printing Department 101 101 0
100%
45 Coir Development 218 215 3
98.62%
46 Cultural Affairs Department(Cultural Institutions) 1503 1497 6
99.6%
47 Registrations 987 978 9
99.09%
48 Excise 2368 2356 12
99.49%
49 Minority Welfare Department 430 426 4
99.07%
50 Port 526 522 4
99.24%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 180547 180156 387
99.78%
53 Minister Office 2062 2053 9
99.56%
54 Women and Child Development 1740 1687 53
96.95%
55 Rebuild Kerala Initiative 47 45 1
95.74%
56 PI, E&M Department 20 20 0
100%
57 Disaster Management Department 803 802 0
99.88%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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