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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6888 6762 121
98.17%
2 Animal Husbandry 1695 1646 24
97.11%
3 Ayush department 2036 1990 40
97.74%
4 Backward Communities Department 1826 1790 28
98.03%
5 Coastal Shipping and Inland Navigation 226 220 3
97.35%
6 Consumer Affairs Department 358 353 5
98.6%
7 Co-operation Department 29576 29421 146
99.48%
8 Electronics and Information Technology Department 2091 2031 54
97.13%
9 Election Department 31 28 0
90.32%
10 Environment Department 2384 2347 36
98.45%
11 Finance Department 7094 7003 41
98.72%
12 Fisheries 2389 2331 56
97.57%
13 Food and Civil Supplies Department 8158 8103 55
99.33%
14 Forest and Wild Life Department 4229 4153 74
98.2%
15 General Administration Department 5562 5497 33
98.83%
16 General Education Department 16454 16168 245
98.26%
17 Health and Family Welfare Department 15094 14765 248
97.82%
18 Higher Education Department 9392 9207 163
98.03%
19 Home Department 88188 87293 665
98.99%
20 Housing Department 694 690 0
99.42%
21 Information and Public Relations Department 1758 1728 18
98.29%
22 Industries and Commerce Department 7038 6890 143
97.9%
23 Labour and Skills Department 14748 14550 188
98.66%
24 Law Department 842 835 5
99.17%
25 Local Self Government Department 63776 62732 1019
98.36%
26 Non Resident Keralites Affairs Department 5031 5005 25
99.48%
27 Parliament Affairs Department 32 32 0
100%
28 Planning and Economic affairs Department 9308 8770 536
94.22%
29 Personnel and Administrative Reforms 8912 8828 7
99.06%
30 Power Department 5397 5329 65
98.74%
31 Public Works Department 8273 8052 216
97.33%
32 Revenue Department 62834 61609 1203
98.05%
33 Scheduled Castes & Scheduled Tribes Development Department 5782 5685 87
98.32%
34 Science and Technology Department 669 656 11
98.06%
35 Social justice Department 5391 5300 86
98.31%
36 Sports and Youth Affairs 1232 1197 33
97.16%
37 Stores Purchase 830 811 18
97.71%
38 Taxes Department (Commercial Taxes, Lotteries) 4186 4137 46
98.83%
39 Tourism Department 1239 1209 29
97.58%
40 Transport Department 10699 10536 159
98.48%
41 Vigilance Department 698 684 11
97.99%
42 Water Resources Department 8403 8290 111
98.66%
43 Devasvom 2016 1978 34
98.12%
44 Printing Department 101 101 0
100%
45 Coir Development 244 238 6
97.54%
46 Cultural Affairs Department(Cultural Institutions) 1733 1618 70
93.36%
47 Registrations 1155 1141 14
98.79%
48 Excise 2639 2596 41
98.37%
49 Minority Welfare Department 476 464 6
97.48%
50 Port 596 560 36
93.96%
51 Commissions 3 3 0
100%
52 Chief Ministers Office 209773 209295 470
99.77%
53 Minister Office 2483 2119 364
85.34%
54 Women and Child Development 2152 2109 40
98%
55 Rebuild Kerala Initiative 71 64 3
90.14%
56 PI, E&M Department 30 24 0
80%
57 Disaster Management Department 860 844 10
98.14%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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