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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6731 6637 86
98.6%
2 Animal Husbandry 1657 1611 29
97.22%
3 Ayush department 1989 1958 28
98.44%
4 Backward Communities Department 1794 1748 31
97.44%
5 Coastal Shipping and Inland Navigation 221 216 2
97.74%
6 Consumer Affairs Department 351 344 6
98.01%
7 Co-operation Department 28848 28706 127
99.51%
8 Electronics and Information Technology Department 2030 1991 32
98.08%
9 Election Department 31 28 0
90.32%
10 Environment Department 2356 2315 37
98.26%
11 Finance Department 6936 6830 45
98.47%
12 Fisheries 2337 2285 52
97.77%
13 Food and Civil Supplies Department 7996 7957 38
99.51%
14 Forest and Wild Life Department 4109 4055 51
98.69%
15 General Administration Department 5508 5429 28
98.57%
16 General Education Department 16061 15824 200
98.52%
17 Health and Family Welfare Department 14833 14486 290
97.66%
18 Higher Education Department 9200 9017 150
98.01%
19 Home Department 86168 85243 679
98.93%
20 Housing Department 688 678 2
98.55%
21 Information and Public Relations Department 1740 1720 10
98.85%
22 Industries and Commerce Department 6864 6755 99
98.41%
23 Labour and Skills Department 14456 14346 101
99.24%
24 Law Department 830 823 5
99.16%
25 Local Self Government Department 62207 61118 1060
98.25%
26 Non Resident Keralites Affairs Department 4953 4932 20
99.58%
27 Parliament Affairs Department 32 32 0
100%
28 Planning and Economic affairs Department 9299 8700 593
93.56%
29 Personnel and Administrative Reforms 8846 8773 11
99.17%
30 Power Department 5248 5168 79
98.48%
31 Public Works Department 8028 7846 173
97.73%
32 Revenue Department 61765 60534 1221
98.01%
33 Scheduled Castes & Scheduled Tribes Development Department 5639 5551 70
98.44%
34 Science and Technology Department 660 642 13
97.27%
35 Social justice Department 5276 5232 41
99.17%
36 Sports and Youth Affairs 1208 1158 50
95.86%
37 Stores Purchase 813 796 13
97.91%
38 Taxes Department (Commercial Taxes, Lotteries) 4063 4024 38
99.04%
39 Tourism Department 1200 1168 26
97.33%
40 Transport Department 10471 10338 126
98.73%
41 Vigilance Department 682 664 13
97.36%
42 Water Resources Department 8185 8085 97
98.78%
43 Devasvom 1971 1948 23
98.83%
44 Printing Department 101 101 0
100%
45 Coir Development 245 230 15
93.88%
46 Cultural Affairs Department(Cultural Institutions) 1652 1598 34
96.73%
47 Registrations 1130 1114 16
98.58%
48 Excise 2596 2563 32
98.73%
49 Minority Welfare Department 463 455 8
98.27%
50 Port 570 555 15
97.37%
51 Commissions 2 1 1
50%
52 Chief Ministers Office 205730 205139 582
99.71%
53 Minister Office 2435 2099 336
86.2%
54 Women and Child Development 2105 2080 21
98.81%
55 Rebuild Kerala Initiative 66 64 1
96.97%
56 PI, E&M Department 23 23 0
100%
57 Disaster Management Department 847 838 4
98.94%
58 Regional Cancer Center 1 0 1
0%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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