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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 8031 7621 399
94.89%
2 Animal Husbandry 2006 1900 75
94.72%
3 Ayush department 2356 2252 74
95.59%
4 Backward Communities Department 2096 2051 40
97.85%
5 Coastal Shipping and Inland Navigation 277 272 3
98.19%
6 Consumer Affairs Department 459 444 15
96.73%
7 Co-operation Department 36253 36116 104
99.62%
8 Electronics and Information Technology Department 2443 2363 75
96.73%
9 Election Department 36 29 1
80.56%
10 Environment Department 2652 2535 115
95.59%
11 Finance Department 8868 8223 130
92.73%
12 Fisheries 2866 2746 118
95.81%
13 Food and Civil Supplies Department 9249 9144 102
98.86%
14 Forest and Wild Life Department 4977 4855 116
97.55%
15 General Administration Department 6217 6021 23
96.85%
16 General Education Department 19860 18870 942
95.02%
17 Health and Family Welfare Department 17571 16483 988
93.81%
18 Higher Education Department 10935 10402 458
95.13%
19 Home Department 101820 100759 705
98.96%
20 Housing Department 777 771 4
99.23%
21 Information and Public Relations Department 1966 1878 16
95.52%
22 Industries and Commerce Department 8093 7679 364
94.88%
23 Labour and Skills Department 17093 16615 442
97.2%
24 Law Department 1008 918 89
91.07%
25 Local Self Government Department 75652 72856 2682
96.3%
26 Non Resident Keralites Affairs Department 5900 5535 356
93.81%
27 Parliament Affairs Department 34 34 0
100%
28 Planning and Economic affairs Department 10008 9411 592
94.03%
29 Personnel and Administrative Reforms 10148 9603 46
94.63%
30 Power Department 6658 6540 110
98.23%
31 Public Works Department 10062 9467 549
94.09%
32 Revenue Department 70873 68180 2665
96.2%
33 Scheduled Castes & Scheduled Tribes Development Department 6506 6303 194
96.88%
34 Science and Technology Department 773 712 59
92.11%
35 Social justice Department 6060 5705 322
94.14%
36 Sports and Youth Affairs 1380 1331 45
96.45%
37 Stores Purchase 956 916 26
95.82%
38 Taxes Department (Commercial Taxes, Lotteries) 5669 5196 458
91.66%
39 Tourism Department 1477 1379 90
93.36%
40 Transport Department 13071 12506 524
95.68%
41 Vigilance Department 781 773 5
98.98%
42 Water Resources Department 10262 9951 302
96.97%
43 Devasvom 2363 2270 88
96.06%
44 Printing Department 101 101 0
100%
45 Coir Development 282 264 18
93.62%
46 Cultural Affairs Department(Cultural Institutions) 1998 1832 153
91.69%
47 Registrations 1403 1352 51
96.36%
48 Excise 3008 2893 109
96.18%
49 Minority Welfare Department 549 521 23
94.9%
50 Port 683 633 49
92.68%
51 Commissions 5 4 1
80%
52 Chief Ministers Office 243061 240772 2284
99.06%
53 Minister Office 2462 2162 300
87.81%
54 Women and Child Development 2648 2435 197
91.96%
55 Rebuild Kerala Initiative 87 71 4
81.61%
56 PI, E&M Department 39 38 1
97.44%
57 Disaster Management Department 913 896 5
98.14%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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