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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 7719 7496 215
97.11%
2 Animal Husbandry 1930 1871 49
96.94%
3 Ayush department 2250 2181 51
96.93%
4 Backward Communities Department 2040 2007 30
98.38%
5 Coastal Shipping and Inland Navigation 266 258 8
96.99%
6 Consumer Affairs Department 432 427 5
98.84%
7 Co-operation Department 35336 35173 149
99.54%
8 Electronics and Information Technology Department 2370 2326 40
98.14%
9 Election Department 33 28 1
84.85%
10 Environment Department 2566 2501 62
97.47%
11 Finance Department 8263 7917 128
95.81%
12 Fisheries 2759 2676 81
96.99%
13 Food and Civil Supplies Department 9048 8980 64
99.25%
14 Forest and Wild Life Department 4828 4760 67
98.59%
15 General Administration Department 6034 5915 45
98.03%
16 General Education Department 18789 18284 468
97.31%
17 Health and Family Welfare Department 16887 16245 602
96.2%
18 Higher Education Department 10528 10248 254
97.34%
19 Home Department 99569 98584 724
99.01%
20 Housing Department 755 750 5
99.34%
21 Information and Public Relations Department 1909 1854 22
97.12%
22 Industries and Commerce Department 7792 7527 251
96.6%
23 Labour and Skills Department 16455 16105 339
97.87%
24 Law Department 945 913 31
96.61%
25 Local Self Government Department 73096 70971 2066
97.09%
26 Non Resident Keralites Affairs Department 5590 5426 160
97.07%
27 Parliament Affairs Department 34 34 0
100%
28 Planning and Economic affairs Department 9641 9269 365
96.14%
29 Personnel and Administrative Reforms 9718 9370 91
96.42%
30 Power Department 6390 6309 77
98.73%
31 Public Works Department 9677 9249 382
95.58%
32 Revenue Department 69169 66834 2319
96.62%
33 Scheduled Castes & Scheduled Tribes Development Department 6366 6236 116
97.96%
34 Science and Technology Department 732 702 30
95.9%
35 Social justice Department 5885 5662 204
96.21%
36 Sports and Youth Affairs 1345 1319 21
98.07%
37 Stores Purchase 919 900 14
97.93%
38 Taxes Department (Commercial Taxes, Lotteries) 5072 4857 208
95.76%
39 Tourism Department 1403 1367 27
97.43%
40 Transport Department 12440 12161 270
97.76%
41 Vigilance Department 773 762 9
98.58%
42 Water Resources Department 9956 9743 208
97.86%
43 Devasvom 2266 2198 68
97%
44 Printing Department 101 101 0
100%
45 Coir Development 277 263 14
94.95%
46 Cultural Affairs Department(Cultural Institutions) 1921 1820 98
94.74%
47 Registrations 1352 1324 28
97.93%
48 Excise 2912 2853 51
97.97%
49 Minority Welfare Department 531 518 10
97.55%
50 Port 641 625 15
97.5%
51 Commissions 4 3 1
75%
52 Chief Ministers Office 239547 236581 2961
98.76%
53 Minister Office 2318 2157 161
93.05%
54 Women and Child Development 2493 2383 108
95.59%
55 Rebuild Kerala Initiative 85 71 2
83.53%
56 PI, E&M Department 38 38 0
100%
57 Disaster Management Department 899 889 4
98.89%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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