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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 7837 7518 311
95.93%
2 Animal Husbandry 1958 1877 67
95.86%
3 Ayush department 2282 2187 77
95.84%
4 Backward Communities Department 2054 2022 25
98.44%
5 Coastal Shipping and Inland Navigation 269 259 10
96.28%
6 Consumer Affairs Department 437 431 6
98.63%
7 Co-operation Department 35624 35338 272
99.2%
8 Electronics and Information Technology Department 2388 2331 53
97.61%
9 Election Department 34 28 1
82.35%
10 Environment Department 2591 2505 83
96.68%
11 Finance Department 8468 7934 167
93.69%
12 Fisheries 2789 2686 101
96.31%
13 Food and Civil Supplies Department 9094 8996 94
98.92%
14 Forest and Wild Life Department 4868 4778 89
98.15%
15 General Administration Department 6083 5924 45
97.39%
16 General Education Department 19095 18385 664
96.28%
17 Health and Family Welfare Department 17136 16308 780
95.17%
18 Higher Education Department 10642 10280 327
96.6%
19 Home Department 100258 99020 883
98.77%
20 Housing Department 761 753 8
98.95%
21 Information and Public Relations Department 1927 1854 31
96.21%
22 Industries and Commerce Department 7905 7554 336
95.56%
23 Labour and Skills Department 16643 16201 428
97.34%
24 Law Department 960 917 42
95.52%
25 Local Self Government Department 73867 71483 2317
96.77%
26 Non Resident Keralites Affairs Department 5666 5462 204
96.4%
27 Parliament Affairs Department 34 34 0
100%
28 Planning and Economic affairs Department 9763 9290 467
95.16%
29 Personnel and Administrative Reforms 9863 9420 80
95.51%
30 Power Department 6458 6337 117
98.13%
31 Public Works Department 9780 9293 450
95.02%
32 Revenue Department 69659 67306 2330
96.62%
33 Scheduled Castes & Scheduled Tribes Development Department 6411 6246 151
97.43%
34 Science and Technology Department 742 702 40
94.61%
35 Social justice Department 5957 5667 267
95.13%
36 Sports and Youth Affairs 1359 1320 31
97.13%
37 Stores Purchase 931 903 23
96.99%
38 Taxes Department (Commercial Taxes, Lotteries) 5271 4907 351
93.09%
39 Tourism Department 1423 1369 46
96.21%
40 Transport Department 12610 12204 393
96.78%
41 Vigilance Department 775 764 8
98.58%
42 Water Resources Department 10037 9788 243
97.52%
43 Devasvom 2292 2203 89
96.12%
44 Printing Department 101 101 0
100%
45 Coir Development 277 263 14
94.95%
46 Cultural Affairs Department(Cultural Institutions) 1945 1824 115
93.78%
47 Registrations 1365 1325 40
97.07%
48 Excise 2942 2863 72
97.31%
49 Minority Welfare Department 536 520 12
97.01%
50 Port 659 625 33
94.84%
51 Commissions 4 3 1
75%
52 Chief Ministers Office 241227 237600 3622
98.5%
53 Minister Office 2365 2159 206
91.29%
54 Women and Child Development 2537 2386 149
94.05%
55 Rebuild Kerala Initiative 85 71 2
83.53%
56 PI, E&M Department 38 38 0
100%
57 Disaster Management Department 902 890 3
98.67%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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