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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 8030 7621 398
94.91%
2 Animal Husbandry 2006 1900 75
94.72%
3 Ayush department 2355 2252 73
95.63%
4 Backward Communities Department 2096 2051 40
97.85%
5 Coastal Shipping and Inland Navigation 277 272 3
98.19%
6 Consumer Affairs Department 459 444 15
96.73%
7 Co-operation Department 36248 36116 99
99.64%
8 Electronics and Information Technology Department 2443 2363 75
96.73%
9 Election Department 36 29 1
80.56%
10 Environment Department 2651 2535 114
95.62%
11 Finance Department 8861 8223 123
92.8%
12 Fisheries 2866 2746 118
95.81%
13 Food and Civil Supplies Department 9249 9144 102
98.86%
14 Forest and Wild Life Department 4976 4855 115
97.57%
15 General Administration Department 6216 6021 22
96.86%
16 General Education Department 19854 18870 936
95.04%
17 Health and Family Welfare Department 17568 16483 985
93.82%
18 Higher Education Department 10933 10399 459
95.12%
19 Home Department 101806 100758 692
98.97%
20 Housing Department 777 771 4
99.23%
21 Information and Public Relations Department 1966 1878 16
95.52%
22 Industries and Commerce Department 8093 7679 364
94.88%
23 Labour and Skills Department 17091 16615 440
97.21%
24 Law Department 1008 918 89
91.07%
25 Local Self Government Department 75645 72856 2675
96.31%
26 Non Resident Keralites Affairs Department 5892 5535 348
93.94%
27 Parliament Affairs Department 34 34 0
100%
28 Planning and Economic affairs Department 10008 9411 592
94.03%
29 Personnel and Administrative Reforms 10142 9603 40
94.69%
30 Power Department 6658 6540 110
98.23%
31 Public Works Department 10057 9467 544
94.13%
32 Revenue Department 70861 68180 2653
96.22%
33 Scheduled Castes & Scheduled Tribes Development Department 6505 6303 193
96.89%
34 Science and Technology Department 772 712 58
92.23%
35 Social justice Department 6059 5705 321
94.16%
36 Sports and Youth Affairs 1379 1331 44
96.52%
37 Stores Purchase 956 916 26
95.82%
38 Taxes Department (Commercial Taxes, Lotteries) 5662 5196 451
91.77%
39 Tourism Department 1477 1379 90
93.36%
40 Transport Department 13066 12506 519
95.71%
41 Vigilance Department 781 773 5
98.98%
42 Water Resources Department 10262 9951 302
96.97%
43 Devasvom 2363 2270 88
96.06%
44 Printing Department 101 101 0
100%
45 Coir Development 282 264 18
93.62%
46 Cultural Affairs Department(Cultural Institutions) 1998 1832 153
91.69%
47 Registrations 1403 1352 51
96.36%
48 Excise 3007 2893 108
96.21%
49 Minority Welfare Department 549 521 23
94.9%
50 Port 683 633 49
92.68%
51 Commissions 5 4 1
80%
52 Chief Ministers Office 243121 240755 2361
99.03%
53 Minister Office 2454 2162 292
88.1%
54 Women and Child Development 2648 2435 197
91.96%
55 Rebuild Kerala Initiative 87 71 4
81.61%
56 PI, E&M Department 39 38 1
97.44%
57 Disaster Management Department 912 896 4
98.25%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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