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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 7507 7340 166
97.78%
2 Animal Husbandry 1877 1812 44
96.54%
3 Ayush department 2195 2159 19
98.36%
4 Backward Communities Department 2005 1961 41
97.81%
5 Coastal Shipping and Inland Navigation 251 248 3
98.8%
6 Consumer Affairs Department 406 401 5
98.77%
7 Co-operation Department 34577 34412 147
99.52%
8 Electronics and Information Technology Department 2326 2258 60
97.08%
9 Election Department 31 28 0
90.32%
10 Environment Department 2521 2464 55
97.74%
11 Finance Department 7818 7637 51
97.68%
12 Fisheries 2687 2601 82
96.8%
13 Food and Civil Supplies Department 8930 8812 115
98.68%
14 Forest and Wild Life Department 4699 4644 52
98.83%
15 General Administration Department 5934 5801 24
97.76%
16 General Education Department 18158 17851 272
98.31%
17 Health and Family Welfare Department 16439 15998 420
97.32%
18 Higher Education Department 10272 10053 192
97.87%
19 Home Department 97323 96233 772
98.88%
20 Housing Department 742 740 2
99.73%
21 Information and Public Relations Department 1864 1829 0
98.12%
22 Industries and Commerce Department 7607 7429 164
97.66%
23 Labour and Skills Department 15977 15709 252
98.32%
24 Law Department 914 895 17
97.92%
25 Local Self Government Department 71084 69193 1851
97.34%
26 Non Resident Keralites Affairs Department 5472 5360 108
97.95%
27 Parliament Affairs Department 33 33 0
100%
28 Planning and Economic affairs Department 9577 9172 386
95.77%
29 Personnel and Administrative Reforms 9311 9263 7
99.48%
30 Power Department 6171 6109 56
99%
31 Public Works Department 9372 9019 313
96.23%
32 Revenue Department 68079 65583 2474
96.33%
33 Scheduled Castes & Scheduled Tribes Development Department 6227 6134 83
98.51%
34 Science and Technology Department 718 699 18
97.35%
35 Social justice Department 5709 5564 139
97.46%
36 Sports and Youth Affairs 1331 1296 26
97.37%
37 Stores Purchase 898 879 10
97.88%
38 Taxes Department (Commercial Taxes, Lotteries) 4759 4668 88
98.09%
39 Tourism Department 1373 1337 29
97.38%
40 Transport Department 12021 11818 180
98.31%
41 Vigilance Department 763 743 6
97.38%
42 Water Resources Department 9695 9455 237
97.52%
43 Devasvom 2209 2170 37
98.23%
44 Printing Department 101 101 0
100%
45 Coir Development 271 257 14
94.83%
46 Cultural Affairs Department(Cultural Institutions) 1875 1787 72
95.31%
47 Registrations 1304 1276 28
97.85%
48 Excise 2850 2794 52
98.04%
49 Minority Welfare Department 519 496 13
95.57%
50 Port 628 607 20
96.66%
51 Commissions 4 3 1
75%
52 Chief Ministers Office 231525 230961 560
99.76%
53 Minister Office 2657 2157 500
81.18%
54 Women and Child Development 2381 2319 58
97.4%
55 Rebuild Kerala Initiative 83 71 4
85.54%
56 PI, E&M Department 38 38 0
100%
57 Disaster Management Department 892 887 2
99.44%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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