മല

Grievance Redressal


Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 672 183 474
27.23%
2 Animal Husbandry 177 68 74
38.42%
3 Ayush department 250 122 108
48.8%
4 Backward Communities Department 142 80 57
56.34%
5 Coastal Shipping and Inland Navigation 33 23 9
69.7%
6 Consumer Affairs Department 66 43 23
65.15%
7 Co-operation Department 2361 2013 280
85.26%
8 Electronics and Information Technology Department 154 93 56
60.39%
9 Election Department 9 5 1
55.56%
10 Environment Department 190 63 126
33.16%
11 Finance Department 1619 690 236
42.62%
12 Fisheries 249 142 106
57.03%
13 Food and Civil Supplies Department 430 297 121
69.07%
14 Forest and Wild Life Department 383 278 105
72.58%
15 General Administration Department 463 199 45
42.98%
16 General Education Department 2401 1460 793
60.81%
17 Health and Family Welfare Department 1562 426 1013
27.27%
18 Higher Education Department 899 351 458
39.04%
19 Home Department 5746 4567 830
79.48%
20 Housing Department 43 28 9
65.12%
21 Information and Public Relations Department 153 63 16
41.18%
22 Industries and Commerce Department 635 252 330
39.69%
23 Labour and Skills Department 1512 998 477
66.01%
24 Law Department 145 66 44
45.52%
25 Local Self Government Department 6591 3822 2645
57.99%
26 Non Resident Keralites Affairs Department 625 259 358
41.44%
27 Parliament Affairs Department 1 1 0
100%
28 Planning and Economic affairs Department 754 266 474
35.28%
29 Personnel and Administrative Reforms 1058 483 26
45.65%
30 Power Department 621 483 128
77.78%
31 Public Works Department 908 371 501
40.86%
32 Revenue Department 4265 1821 2422
42.7%
33 Scheduled Castes & Scheduled Tribes Development Department 345 149 193
43.19%
34 Science and Technology Department 80 15 59
18.75%
35 Social justice Department 485 104 336
21.44%
36 Sports and Youth Affairs 80 16 61
20%
37 Public Procurement Advisory Department 79 44 28
55.7%
38 Taxes Department (Commercial Taxes, Lotteries) 1395 753 624
53.98%
39 Tourism Department 159 38 109
23.9%
40 Transport Department 1449 956 434
65.98%
41 Vigilance Department 28 17 8
60.71%
42 Water Resources Department 814 433 359
53.19%
43 Devasvom 244 141 98
57.79%
44 Coir Development 16 4 12
25%
45 Cultural Affairs Department(Cultural Institutions) 175 30 132
17.14%
46 Registrations 133 70 63
52.63%
47 Excise 229 98 129
42.79%
48 Minority Welfare Department 33 14 17
42.42%
49 Port 112 19 93
16.96%
50 Commissions 1 1 0
100%
51 Chief Ministers Office 13730 11221 2509
81.73%
52 Minister Office 732 8 724
1.09%
53 Women and Child Development 349 210 115
60.17%
54 Rebuild Kerala Initiative 6 2 4
33.33%
55 PI, E&M Department 2 1 0
50%
56 Disaster Management Department 27 4 8
14.81%
57 Department of Senior Citizens 8 0 8
0%