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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6257 6165 91
98.53%
2 Animal Husbandry 1462 1445 14
98.84%
3 Ayush department 1844 1831 10
99.3%
4 Backward Communities Department 1598 1589 9
99.44%
5 Coastal Shipping and Inland Navigation 199 197 2
98.99%
6 Consumer Affairs Department 295 291 4
98.64%
7 Co-operation Department 24144 24087 57
99.76%
8 Electronics and Information Technology Department 1832 1819 12
99.29%
9 Election Department 27 27 0
100%
10 Environment Department 2157 2147 10
99.54%
11 Finance Department 6320 6274 31
99.27%
12 Fisheries 2079 2058 21
98.99%
13 Food and Civil Supplies Department 7514 7463 50
99.32%
14 Forest and Wild Life Department 3695 3654 37
98.89%
15 General Administration Department 5120 5114 1
99.88%
16 General Education Department 14615 14498 110
99.2%
17 Health and Family Welfare Department 13486 13323 147
98.79%
18 Higher Education Department 8458 8394 59
99.24%
19 Home Department 76134 75453 587
99.11%
20 Housing Department 654 652 2
99.69%
21 Information and Public Relations Department 1648 1636 4
99.27%
22 Industries and Commerce Department 6207 6168 38
99.37%
23 Labour and Skills Department 13475 13405 66
99.48%
24 Law Department 763 763 0
100%
25 Local Self Government Department 55716 54991 712
98.7%
26 Non Resident Keralites Affairs Department 4581 4570 11
99.76%
27 Parliament Affairs Department 24 24 0
100%
28 Planning and Economic affairs Department 8359 8260 96
98.82%
29 Personnel and Administrative Reforms 8532 8520 6
99.86%
30 Power Department 4646 4594 51
98.88%
31 Public Works Department 6920 6773 142
97.88%
32 Revenue Department 56883 55600 1266
97.74%
33 Scheduled Castes & Scheduled Tribes Development Department 5170 5095 74
98.55%
34 Science and Technology Department 620 616 3
99.35%
35 Social justice Department 5109 5090 17
99.63%
36 Sports and Youth Affairs 1129 1122 7
99.38%
37 Stores Purchase 750 743 5
99.07%
38 Taxes Department (Commercial Taxes, Lotteries) 3505 3488 16
99.51%
39 Tourism Department 1059 1045 12
98.68%
40 Transport Department 9543 9461 81
99.14%
41 Vigilance Department 613 605 7
98.69%
42 Water Resources Department 7184 7047 133
98.09%
43 Devasvom 1798 1773 24
98.61%
44 Printing Department 101 101 0
100%
45 Coir Development 218 215 3
98.62%
46 Cultural Affairs Department(Cultural Institutions) 1508 1501 3
99.54%
47 Registrations 997 982 15
98.5%
48 Excise 2372 2363 9
99.62%
49 Minority Welfare Department 430 427 3
99.3%
50 Port 527 523 4
99.24%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 181730 181285 440
99.76%
53 Minister Office 2081 2053 28
98.65%
54 Women and Child Development 1750 1692 57
96.69%
55 Rebuild Kerala Initiative 48 45 0
93.75%
56 PI, E&M Department 20 20 0
100%
57 Disaster Management Department 805 802 0
99.63%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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