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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6236 6156 78
98.72%
2 Animal Husbandry 1457 1443 14
99.04%
3 Ayush department 1843 1828 13
99.19%
4 Backward Communities Department 1592 1586 6
99.62%
5 Coastal Shipping and Inland Navigation 199 196 3
98.49%
6 Consumer Affairs Department 293 290 3
98.98%
7 Co-operation Department 24101 24044 57
99.76%
8 Electronics and Information Technology Department 1828 1813 14
99.18%
9 Election Department 27 27 0
100%
10 Environment Department 2156 2142 14
99.35%
11 Finance Department 6309 6270 32
99.38%
12 Fisheries 2074 2056 17
99.13%
13 Food and Civil Supplies Department 7502 7451 50
99.32%
14 Forest and Wild Life Department 3685 3648 36
99%
15 General Administration Department 5118 5113 4
99.9%
16 General Education Department 14595 14478 110
99.2%
17 Health and Family Welfare Department 13450 13308 126
98.94%
18 Higher Education Department 8441 8388 46
99.37%
19 Home Department 75884 75262 543
99.18%
20 Housing Department 655 654 1
99.85%
21 Information and Public Relations Department 1648 1631 4
98.97%
22 Industries and Commerce Department 6194 6160 33
99.45%
23 Labour and Skills Department 13449 13376 70
99.46%
24 Law Department 763 763 0
100%
25 Local Self Government Department 55552 54768 775
98.59%
26 Non Resident Keralites Affairs Department 4574 4563 10
99.76%
27 Parliament Affairs Department 24 24 0
100%
28 Planning and Economic affairs Department 8340 8253 83
98.96%
29 Personnel and Administrative Reforms 8525 8519 3
99.93%
30 Power Department 4636 4579 55
98.77%
31 Public Works Department 6892 6759 128
98.07%
32 Revenue Department 56752 55223 1514
97.31%
33 Scheduled Castes & Scheduled Tribes Development Department 5156 5094 61
98.8%
34 Science and Technology Department 619 615 3
99.35%
35 Social justice Department 5104 5083 20
99.59%
36 Sports and Youth Affairs 1128 1122 6
99.47%
37 Stores Purchase 749 742 5
99.07%
38 Taxes Department (Commercial Taxes, Lotteries) 3499 3479 20
99.43%
39 Tourism Department 1055 1044 9
98.96%
40 Transport Department 9523 9445 77
99.18%
41 Vigilance Department 612 605 6
98.86%
42 Water Resources Department 7153 7027 123
98.24%
43 Devasvom 1795 1773 22
98.77%
44 Printing Department 101 101 0
100%
45 Coir Development 219 215 4
98.17%
46 Cultural Affairs Department(Cultural Institutions) 1504 1498 6
99.6%
47 Registrations 988 979 9
99.09%
48 Excise 2371 2359 12
99.49%
49 Minority Welfare Department 430 426 4
99.07%
50 Port 528 523 5
99.05%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 181031 180685 342
99.81%
53 Minister Office 2071 2053 18
99.13%
54 Women and Child Development 1744 1692 51
97.02%
55 Rebuild Kerala Initiative 47 45 0
95.74%
56 PI, E&M Department 20 20 0
100%
57 Disaster Management Department 804 802 1
99.75%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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